Pricing
One price per person. Nothing to buy.
Every plan includes unlimited US calling, the apps, US-based support and E911. Numbers port for free. Prices below are per user per month on an annual term; month to month adds $3.
For small offices that need reliable phones and someone to call.
- Unlimited calling in the US and Canada
- Desk phone, desktop, browser and mobile apps
- Auto attendant, ring groups, schedules
- Voicemail with transcription
- E911 per desk
- US-based phone support, 7 to 7 Central
For organizations with queues, recordings and more than one location.
- Everything in Essentials
- Call queues with wallboards and callbacks
- Call recording, 1 year retention
- Business texting, 500 messages per user included
- Microsoft 365 and Google Workspace sync
- Analytics and scheduled reports
- Emergency support line, 24 hours
For government, healthcare and multi-property hospitality.
- Everything in Business
- Microsoft Teams Direct Routing
- Recording retention of your choosing, with legal hold
- Signed BAA and compliance documentation
- CRM and PMS integrations, EHR screen pop
- SSO, MFA enforcement and audit log export
- Named engineer and quarterly reviews
Add-ons
Only what you use
Everything else is in the plan.
Compared with self-hosting
What a 3CX server really costs
A self-hosted system looks inexpensive until you add the server, the SBC, the licenses, the carrier contract and the person who patches it on weekends.
For a 25-person office, the typical self-hosted total runs between $1,100 and $1,600 a month once hardware depreciation, licensing, trunking and even a modest amount of administration time are counted. Exeter Business for the same office is $699 a month, with support, upgrades and E911 included and nobody on your staff holding a pager.
We will run this comparison for your organization with your actual numbers, and we will tell you if staying put is the better deal.
Not sure which plan? Neither are most people at first.
Describe how your phones are used today and we will recommend a plan, with reasons.