5 Exeter Place, Boston · March 10, 1876
Named for the room where the first call was made.
Exeter VoIP is a hosted business phone system for organizations that still expect a phone call to simply work, built, supported and hosted entirely in the United States.
The system
What a hosted phone system from Exeter includes
One monthly price per person. Desk phones, apps, texting and the people who keep it running.
Desk phones, browser, iPhone and Android
Ring a desk phone, a laptop and a pocket at once. Pick up on whichever is closest and move the call between them without the caller noticing.
Calling inside Teams, routed by us
Keep Teams for meetings and chat. Exeter carries the calls, the numbers, the queues and the recordings, so you are not paying Microsoft for a phone system too.
Text from your main number
Send and receive SMS and MMS from the numbers customers already know. We handle the carrier registration paperwork so your messages are delivered.
Menus, queues and ring groups
Auto attendants that sound like your organization, queues with position announcements, after-hours schedules and holiday rules you can change yourself.
Searchable records of every call
Record by department or by person, keep recordings for as long as policy requires, and read voicemail as text in your inbox.
E911 that knows which desk is calling
Each phone carries its own dispatchable location, as Kari's Law and RAY BAUM's Act require. We register the addresses; you don't have to think about it.
Domestic by design
Three things that never leave the country
Not a policy we adopted. The way the company was built from the first line of code.
Engineered in the United States
The platform is written and maintained by engineers employed here. When a fix is needed, the person who wrote the code is on the same clock you are.
Answered in the United States
Support is a phone number, not a ticket queue. Call 1 (800) 555-0176 and a US-based engineer picks up, weekdays 7 to 7 Central, with an emergency line around the clock.
Running in US data centers only
Your calls, recordings, voicemail and texts live in data centers in Virginia, Texas and Oregon. They are never replicated outside the United States.
Veteran-owned and operated
Built for your work
The call flows differ. The standard does not.
We have shaped the system around three kinds of organization whose phones cannot be an afterthought.
Cities, counties and agencies
Per-desk E911, records retention for public-records requests, CJIS-aware handling and a veteran-owned vendor on your cooperative contract.
Read about government →Clinics, practices and nurse lines
A signed BAA with every account, encrypted recordings, on-call rotations, appointment texting with consent, and yes, fax.
Read about healthcare →Hotels, resorts and restaurants
Front desk and room phones, wake-up calls, PMS integration, housekeeping groups and guest texting across every property.
Read about hospitality →Switching from 3CX
Bring your numbers. Leave the server.
Most of our customers arrive from a 3CX system they installed themselves and no longer want to babysit.
We port your numbers at no charge and keep the old system live until the day of cutover. Your call flows, menus, ring groups, queues and schedules are rebuilt by an engineer, not imported by a script, and you approve them before anyone dials. Desk phones from Yealink, Poly and Grandstream re-provision themselves on the morning of the switch.
No server to patch. No SBC to configure. No license count to true up. One price per person, and a phone number to call when something needs attention.
Ready to hear the difference a domestic phone company makes?
Tell us about your organization. A US-based engineer calls you back the same business day.